Alfresco Consulting

Alfresco Competence – from Planning to Maintenance

The implementation and operation of Alfresco's Enterprise Content Man­age­ment system requires a variety of competencies and skills. Westernacher, as a con­sult­ing firm with years of experience implementing Alfresco solutions our pro­fes­sion­als, can guide you successfully through the entire project life cycle:

• Analysis and planning. A comprehensive analysis of your business pro­cesses is the fundamental building block of your ECM implementation. Our experience and ‘Best Practice’ from our many previous successful projects leads to planning and strategy with long-term results tailored to your specific needs.
• Concept. Our consultants can also work with your existing plan and strategy to develop a detailed concept for your ECM implementation solution. Content models, workflows and user interfaces are described and designed to max­i­mize the strengths of ECM’s technical solution.
• Implementation. The technical and organizational implementation of your custom ECM solution concept is in good hands with our Alfresco con­sul­tants and developers. Your individual, performance-optimized and scalable Alfresco solution is based on the designated project management model and customized for each implementation.
• Training/documentation. A comprehensive user training program is critical for a successful ECM solution. Our certified Alfresco trainers develop cus­tom­ized trainings and documentation to introduce your employees to the ECM system.
• Operation. Regardless of whether your Alfresco solution is hosted in-house or in our data center, our Alfresco administrators remain available to over­see the complete installation and operation of the solution to ensure high avail­abil­i­ty and data security.
• Support. After the project phase, a successful ECM platform requires on­go­ing support and consulting. We assist end-users and administrators with this critical support and guarantee a service level tailored to your requirements.