Our Service Offerings

Our key areas of expertise include:

Design

We work with you to detail and attain the goals of your project, determining your organizational, IT, material and resource requirements. We help you examine the pros and cons of possible solutions, as well as your outsourcing potential.

Implementation

We provide end-to-end implementation services that cover the entire spectrum of implementation services, from design to general contracting. Depending on your needs, we optimize the use of standard IT design methodologies for the public sector and standard e-government software (such as MOREQ2), wherever applicable. Our focus is not only on implementing the bespoke solution, but also on ensuring participation and involvement, knowledge transfer and improved capabilities of your employees during the design and implementation phases.

In addition to covering all aspects from the initial design to implementation and operational support, we offer full support for:

RFP Creation And Bid Evaluation

Crafting a comprehensive and loophole-free Request for Proposals (RFP) for public sector IT solutions requires both deep industry experience and technical know-how. This task is particularly challenging, because all aspects of the desired functionality have to be captured in detail with close compliance to a multitude of EU, federal and state regulations.

Our experience in the creation and evaluation of public tenders enables us to offer you our support in the precise and orderly creation of the RFP, as well as bid process design.

Quality Assurance

Unlike privately owned companies, public sector organizations often do not have the luxury of running pilot projects in order to implement new IT solutions. On the contrary, in the public service sector, new processes and solutions must often be implemented within a short period of time, sometimes at multiple locations along with very short notice in advance. This task can only be accomplished with easy-to-deploy systems, meticulously planned implementation schedules and rigorous quality assurance throughout the project lifecycle.

Westernacher can support you in the design of well-structured, manageable systems in all concurrent project management and quality assurance processes as well as in pragmatic system documentation and efficient acceptance procedures.